Terms of service
The rules for using Itera: what it is, who can use it, how we bill, what your organization gets, and what you agree not to do with a report.
Last updated · Aug 14, 2026
What Itera is
Itera is an assessment tool that measures the judgment your team applies when it uses AI, and turns the gaps into practice. We are not a course, we are not a learning content catalog, and we are not a legal or compliance consultancy.
Who can use Itera
Employees, managers, and administrators of organizations with an active Itera subscription. The public demo is open, requires no contract, and produces no assessment and no report.
Limits of Itera
Itera does not promise automatic legal compliance, does not give legal or regulatory advice, and does not guarantee a 10x return, revenue growth, or causal attribution. Any AI-influenced revenue multiple is a descriptive calculation based on aggregate inputs confirmed by your organization. Itera does not process real customer data in demos. If your organization needs certified compliance for sensitive data, retain counsel in your jurisdiction.
Formative use, and what you agree not to do
Itera reports are formative. They exist to direct practice. Your organization agrees not to use an Itera report, band, or dimension score as the sole basis for a hiring, promotion, retention, compensation, or disciplinary decision, and not to present Itera as a selection procedure or a pre-employment test. Itera is not validated for those uses and is not sold for them. An assessment that carries employment decisions has to answer to federal employment law, including the Uniform Guidelines on Employee Selection Procedures. That is a different product than this one. Where AI is used to influence an employment decision about your employees, giving them notice is your obligation as the employer, and Itera writes that notice for you.
Intellectual property
The cases, rubrics, practices, and reports Itera generates are Itera's property. An organization with an active subscription gets a license to use its employees' reports for as long as the subscription runs. The personal and business data you enter stays yours.
Confidentiality
Itera does not disclose individual employee data to third parties or to other customer organizations. Individual reports go to the participant and to their authorized manager at the contracting organization. Aggregated, de-identified data may be used to improve Itera's cases and rubrics. We do not use your data to train foundation models.
Pricing and billing
Itera bills in USD through Stripe. The 14-Day AI Revenue Sprint is a one-time $2,500 charge for up to 10 participants. If, by day 14, the sprint has found no opportunity containing an observed gap, concrete intervention, revenue metric, and owner, the organization is eligible for a full refund. Not reaching the 10x reference target does not trigger a refund. Missing customer data or team participation pauses and reschedules the sprint. Each full sprint fee becomes Stripe Customer Credit Balance for an annual Itera plan purchased from the sprint payment through 30 days after the final confirmation report; any unused balance continues to future invoices. If a sprint becomes refund-eligible after its credit was used, Itera reverses that credit before issuing the cash refund, so the same fee is not both credited and refunded. Recurring Itera plans bill per seat monthly or annually, renew until cancelled, and retain access through the paid period. The separate 7-day first-charge refund applies to recurring plans, not in place of the sprint condition above.
Changes to these terms
Itera can update these terms. We notify administrators at contracting organizations 30 days before a material change takes effect. Continued use after that notice means you accept it.
Governing law
These terms are governed by the laws of [GOVERNING_STATE_TBD], and the contracting Itera entity is [LEGAL_ENTITY_TBD]. Both are being finalized with US counsel and will be named here before Itera sells in the United States. Disputes are resolved by binding arbitration seated in that state, unless your organization negotiates a different forum in a signed agreement.
Contact
Privacy, support, and sales all reach us at pablo@itera.la.
Itera does not promise automatic legal compliance and does not give legal advice. Itera reports are formative: they direct practice, not employment decisions. For use with real personal data or an enterprise DPA, talk to your own counsel.